Shopping Guide
Processing Time
We offer various shipping options to meet your needs. Delivery times may vary based on your location and the shipping method selected at checkout. Orders are typically processed within 7 business days. You will receive a confirmation email once your order has been shipped.
Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method and destination. Free shipping may be available for orders over a certain amount.
Issues with Delivery
If you experience any issues with your delivery, please contact our support team at info@yourdomain.com for assistance.
Eligibility for Refunds
Items can be returned within 7 days of receipt for a full refund, provided they are in original condition, unused, and in the original packaging.
Return Process
To initiate a return, please contact our customer support at support@yourdomain.com. We will provide instructions and a return shipping label if applicable. Refunds will be processed within 7 business days after we receive the returned item. The refund will be issued to the original payment method. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.
Exchanges
If you would like to exchange an item for a different size or colour, please contact us, and we will assist you with the process.